Shipping policy

SHIPPING POLICY

Last updated: September 18, 2026

SHIPPING DESTINATIONS

ShopNailGarden currently ships only to eligible addresses within the United States. International shipping is not currently available.

PROCESSING TIME

Most orders are prepared for shipment within 1 business day, Monday through Friday, excluding holidays. During launches, promotions, or unusually high order volume, processing may require up to 2 business days.

Processing time is separate from carrier delivery time.

SHIPPING COSTS AND DELIVERY

Available shipping methods, rates, and estimated delivery times are displayed at checkout.

Free standard shipping is available on qualifying U.S. orders of $50 or more after discounts and before taxes. Orders below $50 will be charged the shipping rate displayed at checkout.

Carrier delivery dates are estimates and cannot be guaranteed. Weather, holidays, and carrier delays may affect delivery.

TRACKING

A shipping confirmation with available tracking information will be emailed after the order ships. Tracking updates may take up to 24 hours to appear.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address. Contact us immediately if an address needs to be corrected. Address changes cannot be guaranteed after an order enters processing.

DAMAGED OR MISSING PACKAGES

Report damaged packages or orders marked delivered but not received within 7 calendar days by emailing ecommerce@shopnailgarden.com.

Include your order number and, when applicable, photographs of the product, packaging, and shipping label. ShopNailGarden will assist with the carrier investigation and determine the appropriate resolution.

CONTACT

Email: ecommerce@shopnailgarden.com
Phone: (747) 944-9797

Business contact address:
ShopNailGarden
10933 Ventura Blvd
Studio City, CA 91604
United States